dps247 Terms and Conditions

1. Definitions and Scope

These terms and conditions ("Terms") govern the dps247 platform and all its services. The meanings of key terms used in this document are given below:

• "Platform" refers to the dps247 website, mobile version and all associated services.
• "User" or "Member" refers to any registered person who has created an account on dps247.
• "Services" refers to slot games, live casino, sports betting and other gaming features available on the platform.
• "Account Balance" refers to the total of funds deposited and bonus amounts held in a member's account.
• "Bonus Funds" refers to funds granted under promotional activities, which cannot be withdrawn before the specified wagering conditions are met.

These terms must be read together with any other guidelines, policies or rules published on the platform. In the event of any inconsistency, these terms will take precedence.

2. Eligibility and Registration

To create an account on dps247 and use the platform, the following conditions must be met:

2.1 Age Requirement

At the time of registration, you must provide accurate information about your actual age and identity. Providing false information is a violation of these terms.

2.2 One Account Policy

Each person may create only one account. Creating multiple accounts for the same person is strictly prohibited. If multiple accounts are detected, all accounts will be permanently closed and all balances and bonuses will be cancelled.

2.3 Geographic Restrictions

It is entirely the user's own responsibility to ensure that online gaming is legal under the laws of their country. dps247 does not provide any specific legal advice.

3. Account Management

3.1 Registration Process

To successfully create an account, you must provide a valid email address and mobile number. All information provided at the time of registration must be complete, true and accurate.

3.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing account details with third parties is prohibited. You must immediately notify our support team of any unauthorised activity on your account.

• Use a strong password containing letters, numbers and special characters.
• Change your password regularly.
• Avoid logging in on public or shared devices.
• Report any suspicious activity immediately.

3.3 Identity Verification (KYC)

dps247 may request documents for identity verification at any time. If the required documents are not submitted on time, account activity may be temporarily suspended.

4. Deposits and Withdrawals

4.1 Deposit Rules

The following payment methods are accepted for depositing funds at dps247: bKash, Nagad, Rocket and Upay.

Deposited funds are generally credited to the account instantly. If there is a delay for any reason, please contact our 24/7 live chat support. Only payment methods registered in your own name may be used — deposits from third-party accounts are not accepted.

4.2 Withdrawal Rules

Account identity verification must be completed before a withdrawal can be processed. Withdrawals may be delayed or suspended if the following conditions are not met:

• If account KYC verification is incomplete.
• If the wagering conditions of an active bonus have not yet been met.
• If unusual transaction activity is detected.
• If an active investigation is ongoing on the account.

4.3 Fees and Taxes

dps247 does not generally charge any processing fee for deposits and withdrawals. However, your payment provider may charge its own fees, for which you are solely responsible.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳20,000.

5.2 Wagering Conditions

The wagering condition for the welcome bonus is 15x (you must wager 15 times the bonus amount). Bonus funds cannot be withdrawn until the wagering conditions are met.

• A bonus may apply to specific games only.
• Wagering conditions must be met before the bonus expires.
• Winnings earned using a bonus will count as real money, but the overall conditions must also be met before withdrawal.
• The specific conditions for any bonus can be found in detail on that promotion's page.

5.3 VIP Program

The dps247 VIP program has four tiers. Tier changes are based on the user's gaming activity:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

VIP cashback is credited to the account at a set time each week. The specific conditions for cashback can be found on the promotions page.

5.4 Bonus Abuse

Using any strategy or method with the intent to abuse bonus benefits is strictly prohibited. If such activity is detected, all bonuses and associated winnings will be cancelled.

6. Fair Play and Security

dps247 is committed to operating a safe and reliable platform. All our games are operated using Random Number Generator (RNG) technology, which ensures impartial and fair results. The platform is protected by SSL encryption, which keeps your personal information and financial transactions secure.

The platform's security measures include:

• SSL/TLS encryption on all data transfers.
• Unusual transaction detection system.
• Compliance with Anti-Money Laundering (AML) policy.
• Regular security audits.

7. Prohibited Activities

Any of the following activities constitute a serious violation of these terms and may result in immediate account closure:

• Playing games using bots, automation software or any other technical means.
• Using the platform for the purpose of money laundering or processing illegal funds.
• Searching for and exploiting vulnerabilities or bugs in the platform's software.
• Colluding with other members to gain an unfair advantage.
• Operating an account using a false identity or false information.
• Attempting to hack or carry out cyber attacks against the platform.
• Threatening, harassing or abusing other members.
• Accessing the platform using a VPN or proxy from a restricted region.

If any of the activities listed above are proven, dps247 reserves the right to confiscate any balance and take legal action if necessary.

8. Intellectual Property

All content on the dps247 platform — logos, designs, graphics, text, software code and other elements — is the intellectual property of dps247. Copying, distributing, publishing or using these elements for any other purpose without written permission is prohibited.

Content from third-party game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) is protected by their own intellectual property laws.

9. Limitation of Liability

dps247 is not responsible for the following:

• A game being interrupted due to loss of internet connection or a technical fault.
• Account details being compromised due to the user's own negligence or carelessness.
• Delays or errors in the services of a third-party payment provider.
• Services being disrupted by external causes (natural disasters, government restrictions, etc.).

In the event of any dispute or complaint, our customer support team will investigate fairly and make a decision. This decision will be considered final.

10. Account Closure

10.1 Closure at the User's Request

Any member may request closure of their account at any time. Remaining balances should be withdrawn before submitting the request. Contact 24/7 live chat to close your account.

10.2 Closure at dps247's Initiative

dps247 may temporarily suspend or permanently close any account for any of the following reasons:

• Violation of these terms.
• Fraud or suspicious activity.
• Registration using false information.
• If the account holder is proven to be a minor.
• Not completing KYC verification.

11. Responsible Gaming

dps247 is committed to ensuring responsible gaming. We believe gaming is a form of entertainment — it should not be considered a way to earn income.

To keep your gaming experience safe and enjoyable:

• Set financial limits and stick to them.
• Never play with borrowed money.
• Never use gaming as a way to relieve stress.
• Take regular breaks and spend time with family and friends.

If you feel that gaming is having a negative impact on your life, please read our Responsible Gaming page and contact our support team.

12. Changes to Terms

dps247 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, members will be notified as early as possible — via email or a notice on the platform.

Continued use of the platform after changes to the terms and conditions will be considered as your acceptance of the new terms. Therefore, it is recommended that you visit this page regularly.

13. Contact

For any questions or clarifications regarding these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali is available directly on the platform.
• Email: [email protected]

Our support team is always ready to help you. Resolving all complaints and questions quickly and fairly is our priority.