Platform for 21+ only

dps247's commitment to Responsible Gaming

Keep the fun within safe limits — dps247 is committed to helping you enjoy gaming in a protected and informed way.

What does Responsible Gaming mean?

Online gaming is a form of entertainment — it is not a way to solve financial problems. dps247 believes every player has the right to a safe, informed and enjoyable experience. Responsible gaming means enjoying games while keeping your time and money within set limits and making decisions with a clear head.

We want every one of our users to play with full awareness. That is why dps247 offers deposit limit settings, a time-out feature, self-exclusion and 24/7 support in Bengali. On this page you will learn how to use these tools and when to seek help.

Remember:

Gaming is for entertainment only. Placing larger bets in an attempt to recover lost money, or playing with borrowed money, is dangerous behaviour. If you feel that gaming is affecting your life, contact us immediately.

Our Protection Tools

Deposit Limit Setting

You can set the maximum deposit amount yourself — daily, weekly or monthly. Reducing a limit takes effect immediately; a 24-hour waiting period applies when increasing a limit.

Time-Out Feature

When you feel you need a break, temporarily suspend your account for anywhere between 24 hours and 30 days. During a time-out it will not be possible to log in or make a deposit.

Self-Exclusion

If you want to stop playing for an extended period, choose self-exclusion. Options range from 6 months to permanent self-exclusion. Your account cannot be reactivated during this period.

Bet Limit Setting

Set in advance how much you can wager in each session. Once this limit is reached, the system will automatically alert you.

Session Timer Reminder

Keep the session timer running to track how long you have been playing in each session. A break reminder pop-up will appear after a set amount of time.

24/7 Support Service

For any issue, speak with us in Bengali via live chat. Our support team is available seven days a week, twenty-four hours a day.

21+

Age Verification — for those aged 21 and above only

To register at dps247 and play games, you must be at least 21 years old. Providing proof of age verification (National ID / Passport) at the time of registration is mandatory. We take strict measures to keep minors away from gaming. Parents are requested — do not leave devices within reach of children and teenagers, and keep passwords secure.

How to Use the Tools

01

Log In to Your Account

Log in to your dps247 account and go to the "My Account" section.

02

Open the Responsible Gaming Menu

Click on the "Responsible Gaming" option from Settings.

03

Choose Your Preferred Limit

Deposit limit, bet limit, time-out or self-exclusion — activate whichever you need.

04

Confirm and Save

Confirm your changes. Reducing a limit is immediate; a waiting period applies for increasing one.

If you have any issues, contact us via our 24/7 live chat — we will help you in Bengali.

Recognise the Warning Signs of a Problem

If any of the following signs appear in you or someone you know, it is time to seek help:

  • Spending beyond your budget or playing with borrowed money.
  • Placing larger bets to try to recover lost money.
  • Skipping sleep, meals or family responsibilities to play.
  • Lying to family or friends about your gaming.
  • Feeling restless, irritable or anxious when not playing.
  • Gaming is interfering with work, studies or relationships.
  • Trying to stop playing but being unable to.
Contact us for help:

Speak with our support team via dps247 live chat or email us at [email protected]. We are ready to assist you in Bengali 24 hours a day.

Check Yourself

Ask yourself the questions below. If your answer to more than one is "yes", contact us.

01Have I spent more than my set budget?

02Have I played more after a loss out of anger or frustration?

03Has gaming disrupted my sleep or eating routine?

04Have I played secretly without telling my family?

05Have I wanted to stop gaming but been unable to?

06Do I feel that gaming is turning into an addiction?

Advice for Parents

Keeping children and teenagers safe from online gaming is an important responsibility for parents. dps247 always stays active in preventing registration by those under 21.

  • Use passwords and PIN locks on devices.
  • Use parental control software to block online gaming sites.
  • Keep your banking apps (bKash, Nagad, Rocket, Upay) away from your children.
  • Stay regularly informed about your child's online activity and have open conversations with them.
  • If you suspect a minor is using dps247, notify us immediately at [email protected].

Frequently Asked Questions

Log in to your dps247 account, go to the "Responsible Gaming" section under "My Account" and select the "Deposit Limit" option. Daily, weekly or monthly limits can be reduced at any time; a 24-hour waiting period applies when increasing a limit.

Once the set self-exclusion period (minimum 6 months) ends, you can submit a request to reactivate your account. However, reactivation is not possible while the period is still active. If you choose permanent self-exclusion, your account will remain closed forever.

Time-Out is a temporary break — from 24 hours up to 30 days. Your account reactivates automatically when the period ends. Self-exclusion is longer-term — 6 months or more — and requires a formal request to reactivate.

No. dps247 strictly prohibits registration and gaming for anyone under 21. Age verification proof is required at the time of registration. If an underage user is identified, the account is closed immediately.

Speak with our support team in Bengali via dps247's 24/7 live chat, or email us at [email protected]. We will help you activate the necessary protection tools and connect you with appropriate assistance.

Enjoy Gaming Safely

Play responsibly and enjoy yourself. Check our FAQ to learn more or go straight to the games.

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For those aged 21 and above only. Play responsibly.